Regent Healthcare is not a franchise—and that makes a big difference. By working as one, united team, we ensure that your family’s home care experience meets our demanding standards of excellence at every touchpoint. You’ll feel better from the very start.
Once you’re a client, call whenever you or your loved one needs us—day or night, holidays or weekends. You won’t get a voicemail—always a member of our team who’s ready to help.
Every Regent family gets a primary client services associate to manage all your home care needs. You’ll always know who to turn to whenever you have questions.
Stop and start with us on your schedule—we only require a 24-hour notice. Plus, you’ll never pay a home care “surge rate” with us. Weekends, nights, and weekdays are all the same fair, flat rate.
Our industry-leading response time means many new clients can have a nurse or caregiver in their home the same day they call.
With franchised agencies, families can get passed from office to office due to territory boundaries. Not with Regent. When you call us, we will take care of your service needs
And all our caregivers are certified by the Maryland Board of Nursing, thoroughly vetted, and routinely and randomly screened for your family’s peace of mind.
With Regent, you won’t experience a revolving door of contract nurses. Our nurses are all full-time Regent employees so that they can build strong relationships and a consistent, comforting routine with your loved one.
Our caregiver matching isn’t based on first availability or computer algorithms. We take a human approach—doing extensive needs and personality matches to find the caregiver that’s exactly right for your family.
All care plans are written and overseen by a registered nurse, regardless of the level of care your loved one needs. And there’s no additional charge for their expert guidance; it comes standard with every plan.
Your nurse will reassess and optimize your loved one’s care plan at 10 days (the industry average is 45) and as needed to ensure the right care is being provided, every step of the way.
We’re one of the only home care providers that’s licensed as a Maryland Residential Services Agency (RSA) and accredited by The Joint Commission. We’ve undergone their rigorous quality evaluations to ensure we’re delivering the highest standard of home care to you.
We’re also one of the only home care providers in the region to offer companion, personal, and skilled nursing care. You’ll have a complete support system in place if your loved one’s needs progress.
We’re available 24 hours a day 7 days a week.
Phone: (410) 872-0310
Toll-Free: (888) 872-0313
Fax: (443) 517-6673
Email: [email protected]
To learn more about TheKey, please visit TheKey.com/Maryland
Central MD Office
2288 Blue Water Blvd, Ste 340
Odenton, MD 21113
Eastern Shore Office
218 N. Washington Street Suite 060
Easton, Maryland 21601
Southern MD Office
22680 Cedar Lane Court
Leonardtown, Maryland 20650
Chestertown MD Office
118-B S Lynchburg St.
Chestertown, MD 21620
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Licensed as a residential service agency by the Maryland Department of Health and Mental Hygiene, Office of Health Care Quality.License #R3994R
