OUR DIFFERENCE

HOME CARE DESIGNED TO MAKE YOUR WHOLE FAMILY FEEL BETTER

OUR DIFFERENCE:

Regent Healthcare is not a franchise—and that makes a big difference. By working as one, united team, we ensure that your family’s home care experience meets our demanding standards of excellence at every touchpoint. You’ll feel better from the very start.

24/7/365 on-call support

Once you’re a client, call whenever you or your loved one needs us—day or night, holidays or weekends. You won’t get a voicemail—always a member of our team who’s ready to help.

One team leader to manage everything for you

Every Regent family gets a primary client services associate to manage all your home care needs. You’ll always know who to turn to whenever you have questions.

No contracts or cancellation fees

Stop and start with us on your schedule—we only require a 24-hour notice. Plus, you’ll never pay a home care “surge rate” with us. Weekends, nights, and weekdays are all the same fair, flat rate.

Faster new family setups

Our industry-leading response time means many new clients can have a nurse or caregiver in their home the same day they call.

No territory boundaries

With franchised agencies, families can get passed from office to office due to territory boundaries. Not with Regent. When you call us, we will take care of your service needs

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Better Caregivers

100% licensed, bonded & insured caregivers

And all our caregivers are certified by the Maryland Board of Nursing, thoroughly vetted, and routinely and randomly screened for your family’s peace of mind.

No contract aides or nurses

With Regent, you won’t experience a revolving door of contract nurses. Our nurses are all full-time Regent employees so that they can build strong relationships and a consistent, comforting routine with your loved one.

Caregiver compatibility guaranteed

Our caregiver matching isn’t based on first availability or computer algorithms. We take a human approach—doing extensive needs and personality matches to find the caregiver that’s exactly right for your family.

Better Care Planning

100% nursing oversight

All care plans are written and overseen by a registered nurse, regardless of the level of care your loved one needs. And there’s no additional charge for their expert guidance; it comes standard with every plan.

Faster care optimization

Your nurse will reassess and optimize your loved one’s care plan at 10 days (the industry average is 45) and as needed to ensure the right care is being provided, every step of the way.

The highest state healthcare accreditation

We’re one of the only home care providers that’s licensed as a Maryland Residential Services Agency (RSA) and accredited by The Joint Commission. We’ve undergone their rigorous quality evaluations to ensure we’re delivering the highest standard of home care to you.

3 levels of care

We’re also one of the only home care providers in the region to offer companion, personal, and skilled nursing care. You’ll have a complete support system in place if your loved one’s needs progress.