Teamwork Our GNA, Lizzie, showed exceptional care and concentrated service for her Client last week. With Lizzie’s help and caregiver skill, our Delegating Nurse, Lisa, was able to confirm the clients need for more assistance and get her the proper attention. Lizzie’s concern for her client combined with using Regent’s educational tools, brought peace of mind to the client, her family, and the facility Regent partners with. Great job Lizzie! You exude High Quality Care and Elevated Service.
Erin, one of our wonderful Client Services Managers, received a phone call about our caregiver, Peace! The client’s daughter raved about how wonderful she has been with her father. Especially when he ended up in the hospital. She loved the way Peace interacted with her dad. She also stated the facility’s receptionist raved about Peace’s professionalism! Way to go Peace! We can’t thank you enough for CONSISTENTLY being the best you can be.
We love when we receive Compliments from our Facility Referral Sources! A Social worker from a long-term care facility where a few of Regents caregivers provides excellent service reached out stating, ” Your caregivers are so sweet and professional. They do an excellent job with some of the most difficult patients in our community.” Thank you to all our Regent caregivers for providing Excellence in Service to our Regent Clients. We Appreciate YOU ALL!
Our Caregiver, Patra has been caring for a Regent client whom has advanced dementia with behavioral disturbances for some time. This is a difficult case but she has been a perfect fit and the family/client love her. At Regent’s first In-Service of 2019, Patra was educated on how to identify the signs and symptoms of a Urinary Tract Infection. The following week, she noticed the client was showing signs of a UTI and was fast acting in caring for his
This was a post from one of our Regent Families who lost their Mother to Dementia. Mrs. Lee was with Regent for years and her family will remain a part of ours for years to come. “For those of you who have not seen my sister’s post from this morning, my mother passed away last night. It was a peaceful passing, and for that I am eternally grateful. She was 92, and had fought the good fight
CAREGIVER SPOTLIGHT ALERT! This week, our spotlight goes to TWO of our Southern Maryland Caregivers – Joyce and Shandi. Their mutual client recently passed away and these ladies supported this client and her family before, during hospice care and after. Even while their client was in the hospital/rehab, Joyce went to visit during her free time just to make her smile. And for the clients birthday, Shandi bought balloons and flowers to celebrate! They both attended the client’s funeral service this